The SuperbillDesk magazine

The Reimbursement Desk

Billing craft, benefits rules and practice economics for out of network therapists who set their own fees and keep their own books.

Nine working pieces, updated as payer rules move. Every one of them is written for a clinician who sets a fee, hands over a statement and then wants the reimbursement question answered without a billing service on retainer.

  • Coding and documentation you can defend
  • Benefits arithmetic your clients will ask about
  • A month end close that fits in one sitting

mistakes to avoid

Eight Superbill Errors That Get Client Claims Denied

Most out of network denials trace back to a handful of fixable fields. These are the eight that send clients back to you asking for a corrected document, and how to stop making them.

7 min read

case study

One Out of Network Claim, Traced From Session to Check

Follow a single fifty minute session through documentation, a month end superbill, a client submission, adjudication and an explanation of benefits, all the way to money in a client's account.

6 min read

numbers and benchmarks

How to Calculate What a Client Gets Back on a Superbill

Allowed amount, deductible, coinsurance and balance billing decide what a client actually recovers. Work the arithmetic step by step so you can answer the question before the first session.

6 min read

field report

Inside a Verification of Benefits Call With a Payer

What actually happens when you phone a payer to check a client's out of network coverage: the menu maze, the questions that matter, the reference number, and the limits of what a rep can promise.

7 min read